For customers to self-book a courier collection.
** please read carefully **
Please note, you must book 2 business days before the collection date and you will need access to a printer within the 24 hours leading up to the date.
- Enter your Return Authorisation Code.
- Ensure the collection date is on a weekday, with 2+ business days in advance. You will need to be at this address between 9am - 5pm on the day of collection.
- Enter the sender's details as the contact details on the order (all instructions & shipping labels will be emailed here).
- Enter the pick-up address as the billing address on the order (this is the location where the courier will collect the package).
It’s really important that we receive the correct details. If you provide us with the incorrect details and/or you miss the collection, you may be charged extra.
If you have any questions, please contact us before purchasing.